Service Optimization Audit?
Might it be time for a
Who is this tool for?
This tool is designed for organisations, service providers, and stakeholders working in global health, public health, health equity, and social care settings. It is particularly relevant for agencies seeking to understand, optimise, and enhance the accessibility, quality, and impact of the services they offer to diverse communities.
Whether you are a commissioning body, a non-profit or NGO, local authority, or healthcare provider, this audit can guide your efforts to align services with the actual needs and lived experiences of the populations you serve.
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Why is this tool important?
This tool plays a critical role in driving evidence-informed service improvement. By systematically assessing how your services are structured, who they reach, and how they perform against equity, quality, and relevance indicators, we can help you identify gaps, barriers, and opportunities to improve them.
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Our Service Optimisation Audit supports a proactive approach to service design and development and ensure your resources are invested in ways that reduce health inequities, promote person-centred care, and enhance the effectiveness of interventions. Ultimately, this tool goes hand in hand with our Community Health Needs Assessment by informing strategic decisions that ensuring you can demonstrate you are advancing community wellbeing and population health outcomes.
